Creating high quality listings with the right set of details can be time-consuming for sellers. To help, eBay has simplified the listing experience, integrating our magical listing technology with a guided, mobile-friendly listing flow to improve the ease, speed, and quality of listing creation for sellers.
This simplified listing experience now integrates our magical listing technology, which allows sellers to take or upload a product image and use AI to help fill in item specifics. And, eBay has further simplified the experience with a guided, mobile-friendly listing flow. Where the previous mobile listing flow started with a text-based search for similar listings within eBay’s catalog for sellers to edit and customize, this new experience starts with photos and a title. It then leverages AI automation, maximizing image match and inference capabilities to suggest product details and suitable categories according to eBay’s guided, task-focused pages, so the seller can review and approve content and list more quickly.
This new flow has led to higher quality and efficiency in the listing process. Early testing in the U.K. shows that the new, streamlined experience has led to a 50% reduction in the total steps needed to list and faster listing times. Accuracy of item specifics will also continue to improve over time as updates are made throughout the year.
This is the latest innovation in eBay’s journey to promote the circular economy, making it easier to sell items on the platform than get rid of them. eBay is using AI to elevate the selling and buying experience into one that is personalized, seamless, and efficient — a strategy that is already delivering measurable results. Over 10 million sellers worldwide have already used eBay’s AI features, creating well over 100 million listings using AI and generating billions in gross merchandise volume (GMV).
Other recent launches include the “magical” bulk listing tool, which uses AI to process hundreds of photos per batch and create multiple listing drafts simultaneously for sellers using Seller Hub in the U.S., U.K. and Germany. The background enhancement tool leverages generative AI to allow sellers to quickly and easily showcase their products against a variety of AI-generated backgrounds. And within eBay advertising tools, AI is powering daily, customized tips to help sellers optimize their campaigns and improve ad effectiveness.
The simplified listing tool is now available in the eBay mobile app in the U.S., U.K., and Germany for private sellers across all categories. Stay tuned as we have plans to expand to sellers using business tools.